Dabbawala

Dabbawala denotes a sophisticated but also traditional food delivery system, most commonly present in Mumbai. A dabbawala collects hot food in so-called tiffin boxes from the residences of office employees or commercial food suppliers in the morning and delivers it to the offices by using bicycles and the city's extensive train network. In the afternoon, the empty boxes are collected and returned back to the residences where they had been picked originally. The whole procedure takes about 8 to 9 hours and an estimated 260,000 transactions are performed daily, six days a week, 51 weeks a year. Check out the short documentary on Youtube.

Dabbawala Business Model
1890
Founded
Bombay, IND
Founded in

Hard Facts

Business Model Canvas of Dabbawala

The business model canvas of Dabbawala shows a detailed explanation of how the business model of Dabbawala is structured.
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Business Model Patterns of Dabbawala

The business model patterns of Dabbawala help to understand the mechanics behind the business model of Dabbawala. For a better understanding we added a description of how Dabbawala is using the detailed patterns. Furthermore you can learn more about the specific business model pattern by clicking learn more.
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SWOT Analysis of Dabbawala

The SWOT Analysis of Dabbawala is about the strengths, weaknesses, opportunities and threats of the companies business model. By clicking the i you can see a detailed description.
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What makes Dabbawala special and action oriented insights about Dabbawala

This section is all about the secret sauce of the business model of Dabbawala. If there is any incredible information about the founding team (like how they started the business, etc.) you can learn from you can find it here!
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Marketing of Dabbawala

Last but not least in this section we analyse the marketing activities of Dabbawala? Which kind of marketing Dabbawala is doing? By clicking the i you can see a detailed description.
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